Support

Help & FAQ

Answers to the most common questions. Still stuck? Email support@studioart.app.

The on-screen preview is a quick render. Your downloaded SVG and PDF are true vector files that print crisp at any size. PNG/JPG are exported at high resolution for print.

Upload the PDF or PNG to any print service — local shops (Staples, Walmart, Costco) or online (Printful, Printify). For Cricut/Silhouette, use the SVG. Always pick “actual size / 100% scale”.

SVG = editable vector, scales infinitely (best for cutting machines & editing). PDF = print-ready vector. PNG = high-res image with transparency. JPG = high-res image, smaller file. You get the formats your plan includes, in one ZIP.

You pick a ratio (e.g. 2:3) and the sizes within it (8×12, 12×18, …). The SVG & PDF cover every size at full resolution. Line Art PNG/JPG are true 300 DPI up to ~21 inches; Photography & Abstract Modern are 300 DPI up to ~19 inches, with the largest sizes a little lower for now.

Yes — Starter and above include a commercial license. The exact terms are in the LICENSE.txt inside every ZIP.

Open your History page and download again. If the file was cleared, just re-generate — it won’t fail your card; failed generations never use a credit.

Go to Billing, pick a plan and a payment method, and upload your payment proof (or pay via card where enabled). We activate it as soon as it’s verified.

Your idea is optimized into a professional prompt, then our AI generates clean, print-ready artwork — exported as vector (SVG/PDF) and high-resolution files ready to sell.